Shipping & Refund Information

For all addresses in the United States: please allow up to four weeks for delivery. International orders should allow three to five weeks. To make up for this delay, all shipping is free. Please contact us with any questions.

Items come from various warehouses and locations, if you receive one item in your order but not the others, please rest assured that your other items are on the way.

Returns and Refunds
Our refund/return policy lasts 60 days from the date of delivery. Please contact us before returning an item so that we can help you.

If your item is damaged or defective, please take pictures and send them to admin@dawwfactory.us along with your order number.